The Shops at La Cantera FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–8PM Friday–Saturday: 11AM–9PM Sunday: 12PM–6PM
210.582.6255
15900 La Cantera Parkway, San Antonio, TX 78256.
Driving from I-10 Exit La Cantera Parkway (Exit 555). Driving From 1604 Exit La Cantera Parkway.
The Mall is in the San Antonio Metropolitan Area - Austin 80miles, Fredericksburg 70 miles, New Braunfels 34 miles, Boerne 20 miles.
No.
Yes, at The Shops at La Cantera, we welcome your well-behaved, four-legged friends to our dog-friendly stores, public spaces, and common areas. Dog waste disposal, bag stations, and code of conduct signs are located throughout the common areas of the property; waste is not permitted anywhere other than those locations of The Shops at La Cantera. Dogs must always be on-leash or in a pet carrier and under control. Owners must immediately clean up after their dogs. Dogs displaying aggressive or disruptive behavior will not be tolerated and will be asked to leave the premises. Dogs should display any required tags and be up-to-date on shots. At The Shops at La Cantera in San Antonio, TX, people accompanied by dogs, which are ADA-defined service animals (“Service Animals”), should comply with applicable ADA rules. None of the above rules that conflict with the ADA will apply to service animals. Read our Pet Policy for more information.
Yes.
There is no smoking in the mall.
No.
No.
No.
Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit https://www.buyggpgiftcards.com/ to purchase and see complete details.
RESTROOMS & LOUNGES
Near Nordstrom and near Sweet Paris, Mango, PacSun, and the falls.
Near Nordstrom and near Sweet Paris.
At Macy’s and at Nordstrom.
No.
Next to Lululemon, Neiman Marcus Wing, Next Mango, Center Court, Next to Forever 21, The Falls. (next to Yard House).
SERVICES
Yes, there is a children’s play area by the Macy’s/Dillard’s area.
Yes, at Barnes and Noble (story read on Saturdays) and LEGO Store.
Yes, by P.F, Chang’s/ Haywire and Perry’s Steakhouse/Whiskey Cake.
No.
Local Market (no farmer market) happens once a month.
No.
No.
No.
No.
No.
Yes, in the parking area - Mall Entrance by Kendra Scott/Fossil.
No.
Uber or Lift.
La Cantera Resort offers complimentary Shuttle transportation.
No.
Call Mall Security (210) 582-6691.
Call Mall Security (210) 582-6691.
No.
Yes - Texas Tax Back The Shops at La Cantera (by Dillard’s) 15900 La Cantera Parkway #10000 San Antonio, TX 78256 Phone 210.694.2488 Mon - Sat11:00 am - 6:30 pm.
STORES & DINING OPTIONS
Yes, most restaurants are located by The Falls.
Yes, at Palenque Grill Restaurant and Whiskey Cake.
PARKING & VALET
Parking is free.
Yes, there is local parking.
Yes, valet parking is available at the following: Mall entrance by P.F. Chang’s/Haywire: Monday–Thursday: Closed Friday–Saturday: 12PM–9PM Sunday: 12PM–6PM Mall entrance by The Cheesecake Factory/Palenque Grill: Monday–Thursday: Closed Friday–Saturday: 12PM–10PM Sunday: 12PM–6PM Mall entrance by Perry’s Steakhouse & Grille/Whiskey Cake Kitchen & Bar: Monday–Thursday: 5PM–9PM Friday: 11AM–10PM Saturday: 4PM–10PM Sunday: Closed. For Valet Parking customer support, call 678-973-0348.
Yes, there are charging stations at the mall entrance by Alo Yoga/Vineyard Vines and at the mall entrance by P.F. Chang’s.
SECURITY
Please call 210.582.6691. Mall Security is located near Chick-fil-A, next to the mall management office.
Please contact Mall Security at 210.582.6691.
Mall Security can assist with special requests. Please call 210.582.6691.
Police officer is available on certain hours/dates of the week.
No.
AMENITIES
Available at no cost at Mall Security. Please call 210.582.6691.
No.
Only mall areas with elevators are next to Francesca’s/ Offices North and Perry’s Steakhouse/Bar Louie.
No.
Capital One Cafe and PNG Bank (by Neiman Marcus).
No.
Yes, near the mall entrance by Fossil/Kendra Scott and the mall entrance by White House Black Market/LOFT.